Coronavirus Updates

Last updated: 5/1/2020 at 6:00pm

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With the growing concern around the novel coronavirus (COVID-19), we want to let you know what steps we are taking to ensure the health and safety of our members.

This page will be updated whenever new information becomes available, through our scheduled closing time each day. As with any newly emerging infectious disease, knowledge evolves with time and recommendations are changing rapidly. We are closely monitoring information from the Department of Health and will follow their prevention guidelines to help keep our facilities clean and our community safe.

See Frequently Asked Questions from the CDC


YMCA LOBBY HOURS BEGINNING 5/18
Lobbies will be available for registrations and payments begining 5/18 6:30am-7:00pm Monday-Friday.  The lobby will also be open 9:00am-3:00pm on Saturday, May 23. Those coming in must practice 6' physical distancing and wear masks.

When will the Y reopen?

May 1, 2020

As stated in Governor Holcomb’s address and “Back on Track” plan, the Y is currently able to reopen beginning as early as May 24 in Stage 3 of the plan (different than the White House Phases). We are carefully considering and planning the necessary precautions and guidelines surrounding this pandemic in order to determine when we can reopen for our members. Please know that we are taking this decision very seriously and will communicate further information with you regarding our reopening as soon as possible. Please continue to follow us on social media and online at crymca.org. We will have an update on details of reopening the week of May 11. This reopening will take place after May 23. 

What are the latest updates? 

  • REGISTRATION FOR SUMMER PROGRAMS: April 16, 2020

    Members May Register for Summer | NO RISK REGISTRATION

    We know there is a lot of uncertainty about the future, and what to expect when our state's stay at home orders are lifted. Crossroads YMCA is committed to safety. We are currently working on protocols for reopening and summer that include distancing, disinfecting, and smaller groups.

    Registration for summer programs begins Monday, April 20 for members:

    NO RISK REGISTRATION You may register for programs and schedule your payments online. We will only process drafts (25th of the month before, for example May 25 for June programs) when we are sure programs will be able to be offered. You may sign up for reoccurring payments for June, July and August.

    USE ONLINE SYSTEM CREDITS You can use any online credits in our system when registering online. What if my program is cancelled? We will return the online system credit to your account.

    EASY INSTRUCTIONS Click here to see how to navigate online registration.

  • PROGRAMS FOR MAY: April 14, 2020

    Dear Crossroads YMCA Members & Participants,

    At the Crossroads YMCA, the safety and well-being of our members, staff, volunteers and the broader community in Lake County, IN have always been and will always be a top priority. We realize during this challenging time there's a disruption in your service for programs and we apologize.

    Here's what we are doing:

    With the latest news in our state, the YMCA has decided to hold your May YMCA programs draft (this is for May programs like swim lessons, gymnastics, dance, cheer, and ninja to name a few) that typically comes out on the 25th of the month.

    Holding your draft means we will not automatically deduct the previously scheduled program cost from the account information you have on file (bank or credit card).

    When we resume programming, we will restart the draft for the appropriate time period.

    If you have prepaid for a May program, you will receive an online system program credit for that prepayment.

    You do not need to do anything or contact us for this to happen, we're taking care of it for you.

    Thank you for being part of the Y. We hope to see you soon. Stay healthy & safe.

  • April 9, 2020

    Dear Crossroads YMCA Members,

    We miss you here at the Y! Our members truly are the heart of Crossroads YMCA.

    Historically, the Y comes to help those during times of need. Throughout World War I, the YMCA provided morale and welfare services for the military. During World War II the YMCA, along with five other national voluntary organizations, founded the United Service Organizations for National Defense, today known as the USO. These times now in 2020 are no different—Crossroads YMCA continues to pivot to address the needs in our community. In March we shared the news of temporarily closing our doors to prevent the spread of COVID 19. When we asked members to stick with us, I promised we’d be working hard to tackle a number of initiatives.

    So far here is how we have PIVOTED in the community:
    Basketball games --> Blood drives
    Treadmills --> Taking Virtual classes
    Connecting at the Y --> Calling many for wellness checks
    Preschool --> Providing Virtual classroom
    Programs for Youth --> Practicing through virtual sports, gymnastics, ninja
    Fitness classes --> Feeding sites
    Child care --> Creating Emergency childcare for Essential workers
    Senior book club --> Sewing personal protective masks for healthcare workers

    As a non-profit charity, our margins are small but we maximize our resources to help serve our community. During this time, we are maximizing our resources to get ready to support you in this “new” world. We will continue to explore how we social distance and be there for our members.

    Please watch for updates as we get closer to understanding when we can reopen. We look forward to seeing all of you soon.

    In service,

    Jay Buckmaster
    CEO, Crossroads YMCA

What is the Y's plan for those who draft for April programs on the 25th of the month?

  • 3/23/2020

    Dear Crossroads YMCA Members & Participants,

    At the Crossroads YMCA, the safety and well-being of our members, staff, volunteers and the broader community in Lake County, IN have always been and will always be a top priority. We realize during this challenging time there's a disruption in your service for programs and we apologize.

    Here's what we are doing:

    With the latest news in our state, the YMCA has decided to hold your April YMCA programs draft (this is for April programs like preschool, swim lessons, gymnastics, dance, cheer, and ninja to name a few) that typically comes out on the 25th of the month.

    Holding your draft means we will not automatically deduct the previously scheduled program cost from the account information you have on file (bank or credit card).

    When we resume programming, we will restart the draft for the appropriate time period.
    If you have prepaid for an April program, you will receive an online program credit for that prepayment.

    You do not need to do anything or contact us for this to happen, we're taking care of it for you.

    Thank you for being part of the Y. We hope to see you soon. Stay healthy & safe.

What is the Y’s current plan for closing?

  • 3/16/2020
    Dear Crossroads YMCA Members & Participants,

    At the Crossroads YMCA, the safety and well-being of our members, staff, volunteers and the broader community in Lake County, IN have always been and will always be a top priority.

    We have been diligently monitoring all national and local updates surrounding the COVID-19 (coronavirus) prevalent disease. In order to best ensure the health of our entire Y community, we have decided to close our YMCAs in Crown Point, Hammond, Whiting, and Griffith to the public.

    The decision to close our locations was made to best ensure the safety of everyone. We understand that closing our facility will affect our community. We appreciate your continued support as our staff work diligently through these challenging times. We will have opportunities for staff to continue working to help support their families.

    During this closure, you can expect regular updates from our website (crymca.org/coronavirusupdates) and our social media. We know that staying fit and active is our best way to build a strong immune system and stay healthy. To stay active, here is a free virtual class option to help keep you active and working out at home. There are even classes to engage the whole family: (https://watch.lesmillsondemand.com/at-home-workouts). This will be free and remain available as long as the disruption from Coronavirus continues.

    We ask everyone to follow the Centers for Disease Control and Prevention (https://www.cdc.gov/) guidelines and take their own measures to protect themselves, including not putting themselves in situations with large crowds or where they come in close contact with others, staying home if they do not feel well, frequently washing their hands with soap and water and covering their coughs and sneezes.

    We will continue to work with the health department and local physicians to determine what other actions, if any, would be prudent on our part and when it will be safe to reopen our facilities. We will assess the situation and communicate the next step plans after March 31.

    Thank you for your patience and understanding as we navigate this evolving and challenging situation. We look forward to serving our community as soon as possible.

    In service,

    Jay Buckmaster
    CEO
    Crossroads YMCA

What about my membership? 

  • In an effort to help keep things as normal as possible for the hundreds of individuals we employ, we will be supporting our staff who help us achieve our mission each day during this closure. We ask that you please keep your membership active so that we can keep our community together and vibrant during these significant challenges.

  • We are continuing to assess the scope of the impact of this closure

  • If you feel the need to place your membership on hold for 30 days, please visit https://crymca.org/membership/membership-forms and fill out the hold form and send to the member engagement director at your branch:

    • Southlake, This email address is being protected from spambots. You need JavaScript enabled to view it.

    • Hammond, This email address is being protected from spambots. You need JavaScript enabled to view it.

    • Whiting, This email address is being protected from spambots. You need JavaScript enabled to view it.

    • Griffith, This email address is being protected from spambots. You need JavaScript enabled to view it.

Do members/participants receive a refund if their programs are cancelled?

  • 3/13/2020
    Members/participants will receive a system credit for their program portion that is cancelled, within the next two weeks.

We encourage all members and our staff to follow these best practices to help keep yourself and others healthy:

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay home when you are sick (and remain home for 24 hours after symptoms have disappeared if the illness is flu-like or gastrointestinal).
  • Cover your cough, or sneeze into a tissue; then throw the tissue in the trash.
  • Use the disinfectant spray available on the fitness floor to wipe down machines and equipment before and after each use.

Dean & Barbara White Southlake YMCA

Facility hours: Closed through May 23, 2020

Hammond Family YMCA

Facility hours: Closed through May 23, 2020

Whiting Family YMCA

Facility hours: Closed through May 23, 2020

Griffith Family YMCA

Facility hours: Closed through May 23, 2020

4-9-20 Update

3-24-20 Update